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Investigating - We are currently investigating an issue with our healthcare integration login. We will provide updates as we have them. Nov 25, 2024 - 09:05 PST
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Identified - Business accounts will find the Activity Log via the Admin Console unavailable—403 (feature_disabled) error. Our engineering teams have identified the cause of this issue and are working on remediation. Nov 25, 2024 - 13:05 EST
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Title: Users in Asia Pacific unable to access their Exchange Online mailboxes or their calendar functionality in Microsoft Team User impact: Users may be unable to access their Exchange Online mailboxes or their calendar functionality in Microsoft Teams. More info: Here are the service impact scenarios affected: Exchange Online may be unable to access Exchange Online using the following impacted connection methods: - Outlook on the web - Outlook desktop client - Representational State Transfer (REST) - Exchange ActiveSync (EAS) Current status: Our automated systems alerted us to an issue in which some users may be intermittently unable to access their mailboxes in Exchange Online using any connection method or their calendar functionality in Microsoft Teams. We're analyzing a portion of Exchange Online infrastructure responsible for accessing mailboxes to understand the root cause of the issue and determine our next troubleshooting steps. Scope of impact: Some users in the Asia Pacific region may intermittently be affected by this issue when attempting to access their mailboxes using any connection method in Exchange Online or attempt to use their calendar in Microsoft Teams. Next update by: Monday, November 25, 2024, at 4:00 AM UTC
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Investigating - We are currently observing and working to resolve the following Billing issues: Failed Plan Modifications:There are intermittent issues with subscription upgrades, downgrades, and cancellations. This may result in billing charges being applied without the subscription level being updated. In these cases you may contact Cloudflare Support. Unpaid Invoices Preventing Plan Modifications:If you encounter an error message when attempting to modify your plan, the most common cause is an unpaid invoice. In these cases, check if you have an unpaid invoice before contacting Support.Missing Invoices:Some unpaid invoices are not visible. These unpaid invoices will still prevent account modifications. In these cases you may contact Cloudflare Support. Missing Pay Now Buttons:For each unpaid invoice there should be a corresponding “Pay Now” button. If that button is not there you can click on the payment link directly within the invoice.Expired Payment Links:After 120 days the payment links will expire, so if you have no “Pay Now” button and the link within the invoice is expired, you will need to contact to SupportDuplicate Payments:You may notice multiple invoices and charges on your bank and PayPal statements that appear to be duplicates. In most cases these are valid, unique charges for previously unpaid months where we were unable to collect your payments. You should not contact support about these cases. Due to ongoing billing issues, we are experiencing high demand—please avoid opening duplicate tickets and wait for our response. Oct 17, 2024 - 20:26 UTC
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Business accounts will find the Activity Log via the Admin Console unavailable
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Users in Asia Pacific unable to access their Exchange Online mailboxes or their calendar functionality in Microsoft Team
Microsoft Teams
Cloudflare
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